F.A.Q.
SIZE + STYLE
Have a look at our size chart
Seamless means there is no visible elastic band on the suit and nothing digging into your skin. Our suits are double fabric lined and sit on your body like a second skin.
Check out our tops and bottoms and mix and match them to see what pieces work best together and find your own personal style.
This depends on the suit. We recommend ordering a size up for the tops. For the bottoms, keep in mind that our bikini bottoms all have a cheeky cut, but ordering up a size will not necessarily be the best option if you are looking for more coverage. We do offer more coverage bottoms such as the Amalfi, Lipari and Pompei bottoms.
All our tops are seamless and include removable pads except for the Sorrento, Filicudi, and Lipari designs.
We are all about that cheeky European style. All of our bottoms have a cheeky cut which is the perfect balance between revealing and flattering. The cheeky style is designed to make a smaller butt look fuller, and enhance the shape of a larger butt.
Once you have a Bianca Bikinis suit, you'll want to take good care of it to maintain the high quality. To do so, hand wash in cold water and use a mild detergent. No bleach. Lay flat in the shade to dry. Try to avoid oils and tinted sunscreen.
PRODUCTS + DISTRIBUTION
We believe in finding the look that's a perfect fit your you. Check out our tops and bottoms and mix and match them to find your style. If you have any special requests, please contact us.
Some of our most popular styles/colors sell out quickly. We will update our inventory as soon as more stock arrives. Keep checking! You can also e-mail us with the style and color you are interested in and we can let you know when it will be available.
Our online store has the largest selection of swimwear as we offer every item in our collection.
ORDERS + SHIPPING
Yes, we ship everywhere! Find out details on shipping times and costs on our shipping page.
Our main office is located in Rome, Italy.
We highly recommend emailing us as it is the fastest way for us to respond to your query. Please email us at info@biancabikinis.com.
Please allow 1-2 business days for your order to be processed and shipped. If your order was placed during a promotional sale, please expect up to 5 business days for your order to ship. Once your order has shipped through GLS, it should arrive in 1-2 business days.
Please allow 1-2 business days for your order to be processed and shipped. If your order was placed during a promotional sale, please expect up to 5 business days for your order to ship. Once your order has shipped through UPS, you will receive en email from the courier and it should arrive in 3-6 business days.
Orders are processed in 1-2 business days. Please check your junk email folder as we may have attempted to contact you. Contact us immediately at info@biancabikinis.com if your order still has not shipped after 3 business days (with the exception of the holiday season, when processing times can be as long as 5 business days).
You may receive a bill from UPS for customs tax and/or duty depending on your location. We understand that these extra fees are inconvenient, however they are set based on the importing laws of your country and are required to be paid.
If your credit card has been declined, your order may have been rejected due to a billing address or zip code mismatch. You may want to contact your bank to verify this information. Each time you attempt to make a charge that is declined, another pending charge will appear. It should take 1-3 business days for the temporary charges to be removed. Your credit card will never be charged unless your credit card is approved.
RETURN POLICY
Absolutely. We want to make sure you LOVE your bikini. We have a flexible return policy, which is outlined here.
All return postage costs are the responsibility of the customer unless the return is due to a mistake on our behalf or by fault of the manufacturer.
All orders purchased on sale are a final sale and cannot be exchanged or returned as stated at purchase. We recommend knowing your Bianca Bikinis size before you order sale merchandise to ensure you will be happy with your suit.
In the unlikely event that you receive a faulty product, please contact us immediately so we can resolve the issue. We use high quality fabrics and build your swimsuit to last, but keep in mind that we are not liable for issues that result from general wear and tear. Use caution around rough surfaces and be mindful of prolonged exposure to chlorine and products such as lotions and sunscreen. We recommend hand washing our products in cold water and rinsing well after use.
Bianca Bikinis carries strict return requirements in the interest of other customers as well as hygiene. Your return could be rejected for the following reasons:
-You contacted us for a return outside the 10-day return period
-The item was returned without the original tags and with packaging missing
-The item is damaged and/or marked
We will only accept returns on products which are in a re-sellable condition. Please be aware of this rule when packing items to be returned. Should your returns be rejected, we will discuss the reasons with you via email and return the original item to you once you have paid for return postage.
SPECIAL REQUESTS
Probably! If you're shopping at Bianca Bikinis, we already know you have the right mindset and passion for life and the sea. We hope that your bikini makes you feel so good that you want to dive straight into the ocean and shred some waves!
We are a small business, so group sponsorships are very difficult. That said: if you've read up on our story, and you believe your group or event is a great fit, please free to contact us
Free delivery
IT over 100€ - WORLD over 200€
Easy exchange
within 30 days
Top-notch support
fit and size support by email
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